Magnetic Block Bamboo 8 to 10pc

I like the magnetic idea but wish it was built in an angle like most other knife blocks. Although this knife block fits on counter under the cupboard; you need to constantly pull block away in order to remove knives. If the block was built on an angle you could remove knives without always having to move the block.

I need to say also that I bought my knives in March and didn’t get my knife block till early November. I called several times to only be told they’ll be in within a months time. Every time I called I got the same answer. Not good customer service!

My wife and i called John with the promise that he was going to send us the knife block at least five times with a date but were never received and never followed up with us as per promise!! I called him about a month ago when i mentioned my name and said i was still waiting for the block he hung up on me. I find him to be a bullshitter and to be a bad Representative for the company. I will never buy anything from that company because of John. I'm sure if it happened to us, it would've happrn toother customers. Terminate John and i will back as a buyer. Never dealt with someone so bad at customer service in my life. Sorry for being so negative, the company needs to clean up!!!

Magnetic Block Bamboo 8 to 10pc

I love the knives. Can't believe what I had even cut. I've not a bad thing to say about any one. They are all unbelievably fantastic!! 😍
However I can't say same about the magnetic block. I've had to fish the paring knife & cheese knife from the bottom of the block as the magnet doesn't always hold them. The other knives have also slipped loose but they don't fall to the bottom as the handles are bigger & don't fit. I won't put the steak knives in as I know they won't stay in place either.

I ordered the magnetic knife block in March. I did not receive any updates for months and when I called and talked to someone in May I was told I would have it the following week. I received an email in June that it was out for delivery, except they sent it to the wrong address. I contacted Miracle Chef again who asked me to provide my address again to them and never heard another word from them. I also launched an investigation with UPS who was then able to recover the package from the wrong address and it was finally delivered today. It is broken and is not the product I ordered or is shown on the website (has a different companies name and has a big ugly logo on the glass). I want my money back or the product I ordered IMMEDIATELY and at this point I am considering returning everything I ordered (have not even opened the knives from the boxes because I was waiting on the knife block). I need this made right as I am extremely angry/unsatisfied. Reading the other reviews posted yesterday I see everyone who made the mistake of ordering this block is experiencing the same thing. Funny thing is that the broken piece is not even in the box, which tells me this was broken before it was even packaged. I am going to call my credit card company and do a charge back as well as contact BBB and register a complaint if you guys do not make this right. Unbelievable...